Content provided by Microsoft.
BEIJING, July 13, 2020 — Microsoft today announced it will divest its XiaoIce business into an independent company, with Harry Shum appointed as the Chairman of the board, Di Li as CEO of the new venture, and Zhan Chen as General Manager for its Japan subsidiary. All related work expected to be completed in the coming months. Microsoft will maintain an investment interest in the company and will license all XiaoIce technologies to the new company. The aim is to enable the XiaoIce team to accelerate the pace of local innovation and commercialization of XiaoIce technologies, accelerate the growth of the XiaoIce ecosystem, and provide much-requested customized services for XiaoIce customers and partners.
When the handoff to an independent company is complete, XiaoIce will retain its brand and will continue to innovate across technology, business, and content creation. XiaoIce will continue to grow its partner engagement to serve a wider range of customers in China, Japan and Indonesia. Existing customers of XiaoIce can expect to continue receiving the same level and quality of service.
XiaoIce is one of the most popular chatbots in the world. The XiaoIce brand (known as Rinna in Japan) is widely recognized in China with a massive number of fans and end users, as well as a broad range of development partners and customers. XiaoIce is available in several countries around the world and has reached 660 million online users and is on 450 million third-party smart devices. More than 900 million people have accessed content through XiaoIce. Commercial enterprises in financial services, retail, automotive, real estate, and textiles have used XiaoIce services in their businesses.
About Microsoft
Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

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Exciting news about Harry Shum being appointed as the chairman of the board for XiaoIce independent venture! His leadership is sure to bring valuable insights and guidance to the company.
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It’s exciting to see XiaoIce moving into an independent company, giving the team more freedom to innovate and tailor services to local markets in China, Japan, and Indonesia. With such a huge user base and broad adoption across devices, this move could really accelerate its growth and partner engagement. For property owners or investors looking to navigate new markets with confidence, working with trusted EA Guaranteed Rent can provide a similarly reliable and hassle-free approach to securing consistent returns.
This news about Microsoft divesting Xiaoice highlights just how fast the AI landscape is evolving and how strategic shifts are shaping the future of intelligent services. It’s interesting to see major tech companies reorganizing to focus on their core strengths while enabling innovative units to grow independently. The broader implications for AI competition and global market dynamics make this a discussion worth following. On a different note, for anyone interested in real-world asset management in cities like London, check out this london property management resource it’s a practical guide to managing urban residential and commercial property effectively.
“This news highlights an interesting shift in how major tech companies are approaching AI strategy and business focus. Spinning off Xiaoice as an independent business could allow it to pursue innovation more freely while enabling Microsoft to concentrate on its core enterprise and cloud offerings. It will be important to watch how this impacts both the development of conversational AI and the competitive landscape going forward.” Visit Ilford Estate Agents
“This news highlights an interesting shift in how major tech companies are approaching AI strategy and business focus. Spinning off Xiaoice as an independent business could allow it to pursue innovation more freely while enabling Microsoft to concentrate on its core enterprise and cloud offerings. It will be important to watch how this impacts both the development of conversational AI and the competitive landscape going forward.” Visit Ilford Estate Agents